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SMS Program Terms

Fast Fix Work LLC · Austin, Texas · Last updated: August 26, 2026

These are the full terms and conditions for the Fast Fix Work text message program. They also form Section 12 of our Moving Services Agreement, and are summarized in Section 11 of our Privacy Policy.

Program nameFast Fix Work Customer Notifications
Program typeTransactional service notifications. We never send marketing or promotional text messages on this program.
Who receives messages(1) Customers who requested a moving quote and opted in. (2) Movers who applied to work with us and opted in.
Message frequencyVaries. Customers typically receive 2–6 messages per move. Movers receive about one message per job assignment.
CostMessage and data rates may apply. Fast Fix Work does not charge for text messages; your mobile carrier's standard rates apply.
HelpReply HELP, call or text 512-777-1628, or email support@fastfixwork.com.
Opt outReply STOP to any message at any time.

How to opt in

Consent is always express, always optional, and never a condition of purchase or of working with us. Both checkboxes below are unchecked by default. The exact wording shown to each person is reproduced here.

Customers

On the contact step of the moving quote request form at fastfixwork.com/intake, directly below the name, phone and email fields:

fastfixwork.com/intake — contact step

Yes, text me updates about my move request at this number. Msg & data rates may apply, msg frequency varies. Reply STOP to opt out, HELP for help. Consent isn't a condition of purchase.

The form submits and a move can be booked with this box left unchecked. Customers who do not tick it receive email confirmations only.

Movers and crew

On the final step of the mover application at fastfixwork.com/worker-signup — and on the equivalent step in the Fast Fix Work mobile app — directly below the Terms & Conditions agreement:

fastfixwork.com/worker-signup — final step

Yes, text me at this number when Fast Fix Work assigns me to a job. Message frequency varies (about one text per job assignment). Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of working with us — leave this unchecked and we'll email you instead.

The application submits with this box left unchecked. Movers who do not tick it receive job assignments by email instead.

What we send

Every message on this program is one of the following. Each identifies Fast Fix Work by name and carries opt-out instructions.

1. Quote request received — sent to a customer immediately after they submit the quote request form.

Fast Fix Work: Hi Sarah, we got your moving request #1042! We'll reach out shortly to confirm. Call/text 512-777-1628. Reply STOP to opt out, HELP for help.

2. Booking confirmed — sent to a customer once their move is booked and paid.

Fast Fix Work: Sarah, your move #1042 is booked and paid in full. We'll confirm the details soon. Call/text 512-777-1628. Reply STOP to opt out.

3. Job assignment — sent to a mover when they are assigned to a job.

Fast Fix Work: you're assigned to 2 bedroom move When: Saturday, September 6 at 9:00 AM (CT) Pickup: 1200 Barton Springs Rd Est: ~4 hours Open the Fast Fix Work app for the address, checklist and chat. Reply STOP to opt out, HELP for help.

How to opt out

Reply STOP to any message at any time to stop receiving texts from us. You will receive a single confirmation that you have been unsubscribed, and no further messages will be sent. We also honor CANCEL, QUIT, END, UNSUBSCRIBE, OPTOUT, STOPALL and REVOKE. Reply START to resubscribe.

Opting out of text messages does not cancel your move and does not stop email confirmations — contact us directly to change or cancel a booking.

Help

Reply HELP or INFO to any message, call or text 512-777-1628, or email support@fastfixwork.com.

Carriers

Mobile carriers are not liable for delayed or undelivered messages. Delivery is subject to your carrier and network conditions.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of data sharing described in our Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Mobile phone numbers and SMS consent are used only to deliver the messages described above. Your number is disclosed only to our messaging provider (Twilio, Inc.) for the sole purpose of transmitting those messages, and — once you book — to the mover assigned to your job so they can reach you about that job. Neither may use it for any other purpose. We do not sell or rent mobile numbers.

Contact

Fast Fix Work LLC
Austin, Texas
512-777-1628
support@fastfixwork.com